Frequently Asked Questions
Are your gloves made from genuine leather?
Yes. Our gloves are handcrafted from genuine Italian glove leather.
Are the gloves ready-made or made to order?
Our gloves are made to order. We begin making your gloves after your order is placed.
How long does production take?
Most orders are ready for shipment within 1 business day.
How many leather colors are available?
We offer 40+ leather colors. Available colors are shown on the product page.
Can I order gloves in a custom size?
Yes. Many of our models can be made according to your individual hand measurements. Select “Make these gloves to my measurements” on the product page and provide the requested measurements.
How do I measure my hand?
Please see our Size & Measurement Guide for measurement instructions. If you are unsure about your measurements, contact us before placing your order.
What linings are available?
Lining options depend on the glove model. Many models are available with cashmere or silk lining. The available options are shown on each product page.
Will the leather color look exactly the same as on my screen?
We make every effort to photograph our leather colors accurately. However, slight differences may occur because of screen settings, lighting, and the natural characteristics of genuine leather.
Is shipping free?
Yes. We offer free shipping to all destinations available at checkout, with no minimum order value.
Do you ship worldwide?
We ship internationally to a wide selection of countries. Enter your delivery address at checkout to confirm whether shipping is currently available to your destination.
Will I have to pay customs duties or import taxes?
Depending on your country, customs duties, import taxes, or other charges may apply. If applicable, these charges are the customer's responsibility.
Can I return or exchange my gloves?
Return and exchange conditions depend on whether you ordered a standard size or made-to-measure gloves. Please see our Returns & Exchanges page for details.
Can I contact you before ordering?
Yes. If you need help choosing a size, color, lining, or model, please contact us through our Contact page.